Shipping Policy
Last updated: 2026
This website is operated by The Wee Shoppie. By placing an order through our website, you agree to the shipping terms outlined below. These terms are intended to provide clear expectations regarding the processing, dispatch, and delivery of your order.
1. General
All orders are subject to product availability. While we make every effort to keep our inventory accurate, some items may occasionally become unavailable.
If an item becomes unavailable after your order has been placed, we will contact you and offer the option to:
-
Wait until the item is back in stock
-
Receive a full refund for the unavailable item
2. Shipping Costs
Shipping options are displayed at checkout before payment is completed.
-
Economy Shipping: 5–8 business days — FREE
-
Standard Shipping: 3–4 business days — £15.00
3. Delivery Area
We currently deliver to addresses within the United Kingdom only.
4. Order Processing & Dispatch
Orders are usually processed and dispatched within 1–2 business days after payment has been successfully confirmed.
Orders are processed Monday to Friday, excluding UK public holidays.
5. Delivery Address Changes
If you need to change your delivery address, please contact us as soon as possible. Once an order has been dispatched, we may not be able to make any changes.
6. Tracking Information
When available, tracking information will be sent after your order has been dispatched, allowing you to monitor the progress of your delivery.
7. Delivery Delays
Delivery times are estimates only and may occasionally be affected by circumstances beyond our control, including courier delays, severe weather, high shipping volumes, or public holidays.
8. Damaged or Missing Items
If your order arrives damaged or if an item is missing, please contact our customer support team as soon as possible. To help us resolve the issue quickly, please include clear photographs of the package and the affected item where applicable.
9. Order Cancellations
Orders may only be cancelled before they have been dispatched. If your order has already been shipped, please refer to our Return & Refund Policy for further assistance.
10. Contact Us
The Wee Shoppie
Address: 96 Main St, Gardenstown, Banff AB45 3YP, United Kingdom
Email: support@theweeshoppie.com